お知らせ

• 利用規約改定のお知らせ2025.06.23

  2025年7月24日付でイーポップの利用規約を改定いたしますのでお知らせいたします。

  1. 公告日：2025年6月23日
  2. 改定日：2025年7月24日
  3. 主な改定内容：誤字の修正、返金規定の追加
  4. 詳細内容：

  <利用規約の改定内容>

  (1) 誤字の修正

  Article 15 (Termination of Contract, Restriction of Use, etc. by the Company)

  • 改定前

    1. The Company may terminate the Service Contract with the Registered User or restrict their use of the Service without prior notice in the following cases:
       1. Using or attempting to use the Service without properly paying the purchasing fee for Paid Services, etc.
       2. If a Register User is deceased
       3. If a Registered User uses the Service by stealing the personal information or mobile device of another individual
       4. Putting the provision of the Service at risk or interfering with the provision of the Service, for example, by changing the Company's client program without permission, or by hacking the server
       5. Interfering with another Registered User’s use of the Service
       6. Damaging the reputation and/or credibility of the Company or interfering with its business by spreading false information or by other fraudulent methods+

  • 改定後

    1. The Company may terminate the Service Contract with the Registered User or restrict their use of the Service without prior notice in the following cases:
       1. Using or attempting to use the Service without properly paying the purchasing fee for Paid Services, etc.
       2. If a Register User is deceased
       3. If a Registered User uses the Service by stealing the personal information or mobile device of another individual
       4. Putting the provision of the Service at risk or interfering with the provision of the Service, for example, by changing the Company's client program without permission, or by hacking the server
       5. Interfering with another Registered User’s use of the Service
       6. Damaging the reputation and/or credibility of the Company or interfering with its business by spreading false information or by other fraudulent methods

  (2) 返金規定の追加

  Article 22 (Cancellation of Subscription and Refund of Purchasing Fee)

  • 改定前

    2. The terms and conditions for canceling a subscription and refunding the purchasing fee for the Paid Services purchased via In-app Purchase of Apple’s App Store are as follows:
       1. In the case of Apple’s App Store, the Company cannot verify the payment status and information of the Registered User, and the Company has no authority to process refunds.
       2. Therefore, the Registered User shall directly request a refund from Apple’s App Store, and the refund will be handled directly by Apple’s App Store in such cases.

  • 改定後

    2. The terms and conditions for canceling a subscription and refunding the purchasing fee for the Paid Services purchased via In-app Purchase of Apple’s App Store are as follows:
       1. In the case of Apple’s App Store, the Company cannot verify the payment status and information of the Registered User, and the Company has no authority to process refunds.
       2. Therefore, the Registered User shall directly request a refund from Apple’s App Store, and the refund will be handled directly by Apple’s App Store in such cases.
       3. In order to facilitate the refund process handled by Apple's App Store upon the request of the Registered User, the Company may share data with Apple's App Store regarding the Paid Services purchased and used by the Registered User.

  本利用規約の改定について、2025年7月23日までに同意または拒否の意思表示がない場合、本利用規約の改定に同意したものとみなします。

• 利用規約改定のお知らせ2024.05.01

  2024年6月1日付でイーポップの利用規約を改定させていただきますのでお知らせいたします。

  1. 公告日： 2024年5月1日
  2. 改定日： 2024年6月1日
  3. 主な改定内容： 全般的な内容の修正
  4. 詳細内容：

  <利用規約の改定内容>

  • 改定前

    Article 1 (Purpose)

    These Terms of Service are prepared to set forth the rights, obligations, responsibilities, and procedures between EpopSoft Inc. (hereafter referred to as the "Company") and the user in using "Epop" and relevant additional services provided by the Company.

    This English version of the Terms of Service has been prepared based on the original Korean version. In the event of a dispute, the original Korean version shall take precedence over the English version.

    Article 2 (Definitions)

    The terms used in these Terms of Service are defined as follows:

    1. "Epop" refers to an application that helps "User" learn foreign languages by utilizing online videos and audio that are publicly available, as well as images containing text created by the Company. (hereafter referred to as "Epop" or "Service" depending on the context)
    2. "User" refers to any person who enters into the service contract with the Company and uses the Service in accordance with these Terms.
    3. "Content" refers to any types of material (including but not limited to text, audio, videos, and/or network services) provided by the Company to the User for using the Service.
    4. "Public Content" refers to any text, audio, videos, and/or images provided as content by the Company that are publicly available online for free or with advertisements.
    5. "Paid Services" refers to those services provided by the Company to the User that require payment.

    Article 3 (Disclosure and Revision of Terms of Service)

    1. The Company shall post the Terms of Service and the Privacy Policy on the initial screen of the Service, where they are clearly visible to the User.
    2. The Company may revise these Terms of Service as necessary, so long as no relevant laws and regulations are violated, such as the Act on the Regulation of Terms and Conditions and the Act on the Promotion of Information and Communications Network Utilization and Information Protection.
    3. If the Company revises the Terms of Service, it shall announce the effective date and details of the revision through the Service seven days prior to the effective date. However, in the event that the revision is disadvantageous to the User, the same information shall be announced through the Service thirty days prior to the effective date.
    4. Notwithstanding the fact that the Company has clearly notified the User that they shall be deemed to have expressed agreement to the revised Terms of Service even if they do not express intent to agree within the 30-day period after the Company has notified them of the revised Terms of Service pursuant to the preceding paragraph, if the User does not express an explicit disagreement within this period, they shall be deemed to have agreed to the revised Terms of Service.
    5. If the User does not agree to the revised Terms of Service, the Company or the User may terminate the Service Contract.

    Article 4 (Interpretation of Terms of Service)

    1. The Company may have separate Terms of Service or policies (hereafter referred to as "Addendum, etc.") for paid and individual services. If the provisions set forth in the Addendum, etc. conflict with these Terms of Service, the Addendum, etc. shall take precedence.
    2. Any matters or interpretations not set forth in these Terms of Service shall be governed by the Addendum, etc. and the relevant laws and commercial practices of the Republic of Korea.

    Article 5 (Conclusion of Service Contract)

    1. The Service Contract of the Service is concluded when a person wishing to become a user (hereafter referred to as "Applicant") agrees to these Terms of Service and makes the corresponding payment via the application in accordance with the procedures established by the Company. If necessary, the Company may request the Applicant to verify their real name and identity through an identity verification organization.
    2. The Applicant shall provide truthful information when applying for subscription. In the event that the Applicant provides false information, the use of the Service may be restricted, and the Applicant shall be responsible for any disadvantages and/or legal liabilities resulting therefrom.
    3. If the Applicant has previously lost their status as a user, has used a false name or the name of another person, or is ineligible for approval for any other reason, the conclusion of the Service Contract may be refused.
    4. The Company may suspend conclusion of the Service Contract due to lack of facilities related to the Service or any other technical/business reasons, and the Application will be notified of the result.

    Article 6 (Account)

    1. In order to use the Service, the User must open a service account (hereafter referred to as "Account"), provide accurate and complete information when opening the Account, and update the information if there are any changes.
    2. Account information will be kept private from other users of the Service.

    3. The Company prohibits the following:

       1. Impersonating another person by using that person's name as the User's own name
       2. Infringing the rights of another person or organization by using the name of the party in question without official permission
       3. Using offensive, vulgar, or obscene names that may offend others
    4. The User is solely responsible for management of the Account, and the User shall not disclose any information about the Account to a third party, nor allow them to use their Account.
    5. If the User becomes aware that their Account credentials have been stolen, or that their account is being used by a third party, they shall immediately notify the Company and follow the instructions of the Company. The Company shall not be liable for any disadvantages resulting from the failure of the user to notify the Company or to follow the instructions.
    6. The Company shall not be held liable for any losses incurred by the User due to any unauthorized use of the Account. However, the User may be held liable for losses incurred by the Company or any other user due to any unauthorized use of the Account, with the exception of cases in which the User is not at fault.

    Article 7 (Service Content)

    The primary contents of the "Epop" provided by the Company to the User are as follows:

    1. Videos, etc. - Videos, images, text, audio, links, etc. may be provided.
    2. Interactive functions - Functions for recording voice and inputting text may be provided.
    3. Advertisements - Advertisements may be displayed in the "Epop". However, in the case of advertisements embedded in videos, audio, etc., they may be posted by the copyright holder of the relevant videos, audio, etc. rather than by the Company.

    Article 8 (Changes to Service)

    1. The Company may make changes to the Service in part or in its entirety due to any operational and/or technical needs without compensation to the User, unless otherwise provided in these Terms of Service.
    2. In the event of any changes to the Service, the reason, date, and details of the change will be announced on the notice board seven days prior to the change. In the event that it is difficult for the Company to announce specific details seven days in advance, the reason shall be disclosed.

    Article 9 (Notices to the User)

    1. Notices from the Company to the User shall be sent via the email address registered by the User when subscribing for the Service, unless otherwise provided in these Terms of Service.
    2. In the case of notices pertaining to all users, in place of the notice outlined in Article 9.1, the Company may send an alert notification or post notices on the noticeboard in the Service at least seven days before the change comes into effect. However, this shall not apply in cases of change notifications that adversely affect the rights and obligations of the User.
    3. The User shall always keep their account information, including email address, up to date, so that they are able to receive notifications from the Company. The Company shall not be held liable for any disadvantages to the User resulting from failure to fulfill this obligation.

    Article 10 (Suspension of Service)

    1. The Company may temporarily suspend provision of the Service for technical or business reasons, such as maintenance, inspection, replacement, or breakdown of the related facilities of the Service, or the interruption of communications. In this case, in principle, the User will be notified in advance, but in the event of unavoidable circumstances, the User may be notified afterward.

    Article 11 (Termination of Contract, Request for Suspension, etc. by the User)

    1. The User may terminate the Service Contract at any time through the customer center in the Service, etc.
    2. Upon termination, any information related to the Service, including the learning history saved in the Account of the User, will be deleted. Therefore, the User shall take appropriate measures pertaining to the above-mentioned information before the termination of the contract, and the Company shall not be held liable for any losses caused to the User resulting from failure of the User to take such measures.
    3. The User may request to suspend the use of the Service through the specified procedures, such as the customer center, email, etc.

    Article 12 (Termination of Contract, Restriction of Use, etc. by the Company)

    1. The Company may terminate the Service Contract with the User without prior notice in the following cases:

       1. If the User dies
       2. If the User uses the Service by stealing the personal information or mobile device of another individual
       3. Putting the provision of the Service at risk or interfering with the provision of the Service, for example, by changing the Company's client program without permission, or by hacking the server
       4. Interfering with other users' use of the Service
       5. Damaging the reputation and/or credibility of the Company or interfering with its business by spreading false information or by other fraudulent methods
       6. Impersonating the CEO, executives, employees, etc. of the Company
       7. Engaging spam-related activities on the Service
       8. If the User does not correct their actions within a reasonable period of time, despite the Company's warning to correct their actions after committing any action that violates the obligations under these Terms of Service or the laws and regulations of the Republic of Korea
    2. For any of the above reasons, the Company may restrict the User from using the Service instead of disqualifying the User.

    Article 13 (Display of Advertisements)

    The Company may display advertisements of the Company or third parties affiliated with the Company on the Service.

    Article 14 (Obligations of the Company)

    1. The Company shall do its very best to provide the Service in a continuous and stable manner.
    2. The Company shall have a system to secure and protect the User's personal data, including credit reports, and shall disclose and comply with the Privacy Policy.
    3. The Company shall attentively listen to the opinions and complaints of the User regarding the use of the Service and take action on them if it is deemed justified. Any actions taken will be made known to the User via the notice board or email.

    Article 15 (Rights and Obligations of the User)

    1. The User acquires the right to use the Service by signing the Service Contract.
    2. The User does not acquire any rights to the Content provided by the Company through the Service.

    3. The User shall not use the Content for any purpose other than using the Service without the consent of the Company, and in particular, the User may be held liable for all civil and criminal liabilities for the following acts. However, the scope of use of the Public Content is subject to the permitted scope set by the copyright holder of the relevant Public Content.

       1. Creating separate video files, etc. of the Content without permission
       2. Posting the Content on the Internet without permission
       3. Providing the Content to a third party without permission
       4. Engaging in any commercial activities that undermine the interests of the Company that provide the Content or those of the Company's affiliates
       5. Any other acts that infringe the copyright of the Content
    4. The User shall not engage in any acts that involve unauthorized access to the servers and network systems of the Service (for example, using automated programs to access the servers and network of the Service or to access the systems of the Service for the purpose of randomly collecting the Content) or engage in any acts that interfere with the provision of the Service.

    5. The User shall not engage in any of the following acts:

       1. Providing false information to the Company or collecting, using, providing, stealing, or infringing on others' personal information
       2. Infringing on intellectual property rights such as copyrights of the Company and other third parties
       3. Damaging the reputation of the Company and other third parties or interfering with their business operations
       4. Disassembling, changing, or imitating the Service through any kind of fabricating activities
       5. Collecting personal information of other users or damaging their reputation
       6. Using the Service for commercial purposes without acquiring consent from the Company
       7. Posting information that is obscene, violent, etc.
       8. Impersonating the Company or disseminating false information in connection with the Servic
       9. Other illegal or unfair acts such as acts prohibited by the laws of the Republic of Korea
    6. The User shall comply with these Terms of Service and other terms and conditions of the relevant laws and regulations of the Republic of Korea when using the Service. For any issues arising from the User's failure to comply with these terms and conditions (including the infringement of any civil or criminal rights and claims of violating the law, such as lawsuits or investigations filed by government agencies, rights holders, etc.), the User shall indemnify the Company at their own expense and effort, and shall compensate all damages if the Company suffers any damages due to this.

    Article 16 (User's Content)

    1. The User's Content means any content (including but not limited to text, images, or video files) that the User uploads to the Service or inputs through the interactive features of the Service while using the Service.

    2. The User's Content shall not include any of the following:

       1. Defamatory or unfoundedly libelous statements about others (including the Company and the people appearing in the Content)
       2. Content that violates public order and morals, such as profanity, obscene/indecent content, violent content, etc.
       3. Content that infringes on the intellectual property rights of others (including the Company and the people appearing in the Content) – which includes their copyrights and rights as subjects of personal information – or any other rights of others.
       4. Content containing personal information of the User (except when the User agrees to let the Company collect and use such personal information)
       5. Content that continuously causes fear or anxiety without grounds
       6. Content that is contrary to good customs and social order

    3. If the User violates Article 16.2, the following measures may be taken:

       1. The User's Content that has been confirmed to be in violation of Article 16.2 or has been reported to be in violation more than a certain number of times can be automatically deleted temporarily. However, the User who created the content may cancel such action by proving that their content does not fall under the violation of Article 16.2.
       2. The Company may restrict the use of the Service for the User who has been confirmed to have violated Article 16.2 or has been reported to do so more than a certain number of times and may suspend the Account and terminate the Service Contract in accordance with Article 12.
    4. The Company does not guarantee the legality, accuracy, truthfulness, etc. of the User's Content.
    5. The Company may use the User's Content for the purpose of advertising or improving the Service, and may perform acts such as editing, modifying, and reproducing the User's Content for such purposes.

    Article 17 (Attribution of Copyright and Restrictions on Use)

    1. Rights such as intellectual property rights for things produced and provided by the Company – such as trademarks, logos, the Service, and advertisements of the Company – belong to the Company.
    2. The User shall not use or cause a third party to use the information obtained while using the Service for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods without acquiring prior consent from the Company.

    Article 18 (Indemnification)

    1. The Company may temporarily suspend provision of the Service for technical or business reasons, such as maintenance, inspection, replacement, or breakdown of the related facilities of the Service, or the interruption of communications. In this case, in principle, the User will be notified in advance, but if there are unavoidable circumstances, the User may be notified afterward.
    2. Suspension of the Service shall be announced by posting a notice on the Service or on the website of the Service.
    3. If the Service cannot be provided due to natural disasters or equivalent force majeure, the Company shall be exempted from the responsibility of providing the Service.
    4. In the case of the Public Content, it may not be available in some countries due to restrictions imposed by the original content owner and the use of Public Content in the Service may be suspended for reasons such as when the original content owner decides to make the content private.
    5. The Company does not guarantee the accuracy, reliability, or appropriateness of the Content, Public Content, and User's Content, nor does it guarantee the quality of any third-party products or other information that the User purchases or acquires as a result of any advertisements, other information, or offers through the Service.

    Article 19 (Termination of Service)

    1. The Company may terminate the Service for operational reasons and shall notify the User in the manner set forth in Article 3.3 three months prior to the date it intends to terminate the Service.
    2. From the date of notification of termination of the Service to the date of termination, the use of some parts of the Service may be restricted.

    Article 20 (Governing Law and Consent to Jurisdiction)

    1. Legal disputes between the Company and the User shall be governed by the laws of the Republic of Korea.
    2. The Seoul Central District Court shall be the court with jurisdiction for litigation regarding disputes between the Company and the User.

    Article 21 (Obligation to Protect Personal Information)

    The Company shall endeavor to protect personal information, including any information entered by the User during the sign-up process, in accordance with the relevant laws and regulations of the Republic of Korea. Any issues related to this shall be addressed in accordance with the relevant laws and regulations of the Republic of Korea and the Company's Privacy Policy, which is disclosed on the website for the User to check.

    Article 22 (Payment)

    In principle, the purchasing fee for the Content shall be charged in accordance with the methods, policies, etc. set by the mobile carrier, online marketplace, and "Epop", and the payment shall also be settled in accordance with the established method. Purchasing limits may be applied differently for each payment method in accordance with the Company's policies and the policies of payment providers (mobile carriers, stores in online marketplaces, application stores, etc.), government policies, etc.

    Article 23 (Cancellation of Subscription and Refund of Purchasing Fee)

    1. The terms and conditions for canceling a subscription for the Paid Services provided by the Company to the User are as follows:

       1. Subscription for the Paid Services can be canceled within seven days from the purchase date (or from the date such services are available to use) only when they are unused.
       2. If required by the laws of the Republic of Korea, subscription cancellation is also possible.
       3. However, subscription cancellation may be restricted for some services since they fall under the cases that are restricted from subscription cancellation set forth in other relevant laws and regulations of the Republic of Korea, and the fact that subscription cancellation is restricted will be displayed on the screen before payment.
    2. If the In-app Payment of the User is billed as part of their mobile carrier's content usage fee, and the User's request for a refund is made after the carrier's billing of said fee to the User, the refund will be made in accordance with the carrier's policy.
    3. If an overcharge or incorrect charge is billed, either intentionally or due to reasons attributable to the Company, the Company shall refund the overcharge or correct the incorrect charge for the User. However, if the overcharge or incorrect charge is caused intentionally or by reasons attributable to the User, the cost for the Company to refund and correct said charge shall be borne by the User within a reasonable range.

    4. If the User purchases Paid Services through an application store (Google Play Store, Apple App Store, etc.) that has a contractual relationship with the Company, the following refund policy shall apply.

       1. In general, refunds are processed in accordance with the policy of the application store where the User purchased the Paid Services. In this case, refunds can be made after deducting a certain amount of financial commissions and surcharges from application.
       2. If the User purchases Paid Services in a foreign currency other than Korean Won or Japanese Yen and requests a refund, the refund amount will be calculated by applying the Korean Won exchange rate as of the date of the refund application, not the date of purchase of the Paid Services.
       3. Credit card payments or mobile payments may take some time to be processed depending on the terms and conditions for refunds established by the credit card company or mobile carrier.
       4. Each Paid Service may be subject to a different payment and refund policy, and the Company will notify the User of the relevant payment and refund policy when selling such Paid Services.
       5. All Paid Services that have expired as of the date of the refund request are not eligible for a refund.
    5. Refunds are generally processed to the account of the person whose name is also registered as the owner of the device, and if it is difficult to verify if the account name and the owner of the device match for reasons such as the person being a minor, the refund will instead go to the account of the legal guardian or the account from which the subscription fee is automatically transferred.

    6. When a refund is requested, the Company may ask the User to submit the documents specified in the following subclauses to verify the identity of the User after checking the purchase history, and the User shall submit the requested documents to the Company via email or other methods. If the User has difficulty verifying their identity due to reasons such as being a minor, the legal guardian may request a refund on their behalf, and in this case, the legal guardian must submit documents to prove their relationship.

       1. A refund request form or refund-related customer support history (such as an email requesting a refund, etc.)
       2. One copy of a document that confirms the identity of the person requesting the refund (the owner of the device)
       3. One copy of the bank account statement in the name of the person requesting the refund
       4. One copy of the payment receipt for the fee

  • 改定後

    Article 1 (Purpose)

    These Terms of Service set forth the rights held by EpopSoft, Inc. (hereafter referred to as the "Company") and the “Registered User” in using the language learning application “Epop” and its associated services, the respective obligations and responsibilities of the “Registered User” and the “Guest User,” and other matters of relevance.

    This English version of the Terms of Service is a translation of the original Korean version. In the event of a dispute, the Korean version of the Terms of Services shall take precedence over the English version.

    Article 2 (Definitions)

    The terms used in these Terms of Service are defined as follows:

    1. “Service” refers to “Epop,” the application that enables the “Registered User” to learn foreign languages by utilizing content created by the Company. Hereafter the “Service” can also be referred to as “Epop” depending on the context.
    2. “Service Contract” refers to the contract between the Registered User and the Company for the use of the Service.
    3. “Registered User” refers to any user who has entered into a Service Contract and thereby has access to the Service as specified within these Terms of Service.
    4. “Guest User” refers to any user who uses the Service without entering into a Service Contract with the Company.
    5. “Applicant” refers to any individual seeking to become a Registered User by entering into a Service Contract with the Company.
    6. “Content” refers to any types of material (including but not limited to text, audio, videos, and/or network services) provided by the Company to the Registered User as part of the Service.
    7. “Public Content” refers to any text, audio, videos, and/or images provided as the Content by the Company that are publicly available online for free or with advertisements.
    8. “Registered User Content” refers to any content (including but not limited to text, images, and/or video files) that the Registered User uploads or inputs to the Service while using the interactive features of the Service.
    9. “Paid Services” refer to services by the Company that are accessible only to the Register User who has made payment.
    10. “In-app Purchase” refers to any payment made by the Registered User within the Service for the acquisition of Paid Services or others.
    11. “Application Store” refers to the application stores that have a contractual relationship with the Company, including Google Play, Apple’s App Store, etc.

    Article 3 (Disclosure and Revision of Terms of Service)

    1. The Company shall display the Terms of Service and the Privacy Policy within the Service in a way that ensures easy accessibility to the Registered User.
    2. The Company may revise these Terms of Service as necessary, so long as neither relevant laws nor regulations are violated, e.g. the Act on the Regulation of Terms and Conditions and the Act on the Promotion of Information and Communications Network Utilization and Information Protection.
    3. In the case that the Company revises the Terms of Service, it shall announce the effective date and details of the revision on the notice board of the Service seven days prior to the effective date.
    4. In disclosing the revision of the Terms of Service pursuant to the preceding paragraph, if the Company has notified the Registered User of such revision, the Registered User shall be deemed to consent to the revised Terms of Service unless they have clearly expressed their disagreement within the notification period.
    5. If a Registered User does not agree to the revised Terms of Service, such Registered User may terminate the Service Contract. However, the termination of the Service Contract may be limited if the Registered User is utilizing the Paid Services at the moment of their termination request.

    Article 4 (Interpretation of Terms of Service)

    1. The Company may have separate Terms of Service or policies (hereafter referred to as "Addendum, etc.") for the Paid Services and their associated services.
    2. Any matters or interpretations unspecified in these Terms of Service shall be governed by the Addendum, etc., the relevant laws, or commercial practices of the Republic of Korea.

    Article 5 (Conclusion of Service Contract)

    1. Any Applicant wishing to become a Registered User shall agree to these Terms of Service and submit a request for user registration in accordance with the procedures established by the Company; the Service Contract is entered into when the Company grants their request.
    2. However, in the event that an Applicant has a history of termination or suspension of the Service Contract under Article 15, paragraph 1 of these Terms, or is deemed ineligible for any other reason, the Company reserves the right to reject the application of such Applicant or terminate the Service Contract subsequently.
    3. If deemed necessary, the Company may request that the Applicant verify their real name and identity through an identity verification organization.
    4. The Applicant shall not provide false information nor steal the identity of another individual when applying for user registration. The Applicant shall be responsible for any disadvantages and/or legal liabilities resulting therefrom. The information provided by the Applicant in the registration process will be kept confidential from other Registered Users.
    5. The Company may suspend conclusion of the Service Contract due to lack of facilities related to the Service or any other technical and/or business reasons.

    Article 6 (Obligation to Protect Personal Information)

    The Company shall endeavor to protect personal information including the personal information of the Registered User. In accordance with the relevant laws and regulations of the Republic of Korea, as well as the Private Policy of the Company, the Company discloses the Privacy Policy on its website, ensuring that the Registered User can easily access it.

    Article 7 (Obligations of the Company)

    1. The Company shall do its utmost to provide the Service in a continuous and stable manner.
    2. The Company shall operate a system to secure and protect the Registered User's personal data, and shall disclose and comply with the Privacy Policy.
    3. If deemed justified, the Company shall address opinions or complaints of Registered Users. If necessary, the Company may notify the Registered User of the outcomes of such actions. However, the Company is not obligated to address such opinions or complaints, or to notify outcomes when the content of opinions or complaints submitted by a Registered User has already been addressed in the Terms of Service, the Privacy Policy, the Addendum, etc., FAQ, or other permanently accessible channels. This also applies if the Company cannot confirm the Registered User status of the individual who submitted opinions or complaints.

    Article 8 (Rights and Obligations of the Registered User)

    1. The Registered User acquires the right to use the Service by entering the Service Contract.
    2. The Registered User does not acquire any rights to the Content provided by the Company through the Service.
    3. If there are any changes to the Registered User’s information, the Registered User shall promptly update such information to ensure that their personal information is always current. The Company shall not be accountable for any disadvantages to the Registered User as a result of the Registered User’s failure to fulfill this obligation.
    4. The Registered User is solely responsible for management of the service account (hereinafter the “Account”) under which they are registered. The Company shall not be held liable for any disadvantages or legal liabilities arising from the following:
       1. The Registered User discloses any information about their Account to a third party or allows them to use their Account.
       2. The Registered User fails to immediately notify the Company or follow the instructions of the Company after becoming aware that their Account credentials have been stolen, or that their Account is being used by a third party (hereinafter “Unauthorized Use”).
    5. The Registered User shall not use the Content for any purpose other than using the Service without the consent of the Company, and in particular, the Registered User may be held liable for all civil and criminal liabilities for the following:
       1. Creating separate video files, etc. of the Content without permission
       2. Posting the Content on the Internet without permission
       3. Providing the Content to a third party without permission
       4. Engaging in any commercial activities that undermine the interests of the Company and/or those of a third party that provides the Content.
       5. Any other acts that infringe on the copyright of the Content
       However, the use of the Public Content is subject to the permitted scope set by the copyright holder of the Public Content.
    6. The Registered User shall not engage in any acts that involve unauthorized access to the servers and network systems of the Service (hereinafter the “System”) (e.g. using automated programs to access the System or accessing the System for the purpose of randomly collecting the Content) or engage in any acts that interfere with the provision of the Service.
    7. The Registered User shall not engage in any of the following:
       1. Purchasing or attempting to purchase the Service through any payment channel that is not authorized or provided by the Company
       2. Providing false information to the Company or collecting, using, providing, stealing, or infringing on other people’s personal information
       3. Infringing on intellectual property rights such as copyrights owned by the Company or other third parties
       4. Damaging the reputation of the Company, other Registered Users, or third parties
       5. Interfering with the business operations of the Company or third parties
       6. Disassembling, changing, or imitating the Service through any kind of fabricating activities
       7. Collecting personal information of other Registered Users
       8. Using the Service or the Content for commercial purposes without acquiring consent from the Company
       9. Making obscene, violent, or otherwise inappropriate information accessible on the Service
       10. Impersonating the Company or the Service or disseminating false information about the Company or the Service
       11. Any other illegal or unfair acts, including the acts specified in Article 44-7 of the Act on the Promotion of Information and Communications Network Utilization and Information Protection of Korea
    8. The Registered User shall comply with these Terms of Service, other relevant terms and conditions, and the applicable laws and regulations of the Republic of Korea when using the Service. For any issues arising from the Registered User’s failure to comply with the aforementioned (including any infringement of civil or criminal rights and claims of violating the law, e.g. lawsuits or investigations filed by government agencies, rights holders, etc.), the Registered User shall indemnify the Company at their own expense and effort, and shall compensate the Company for all damages suffered due to such failure.

    Article 9 (Notices to the User)

    1. While the Guest User bears the same obligations as the Registered User as specified in Article 8, this Article sets forth the obligations unique to the Guest User.
    2. The Company recommends that the Guest User enters into the Service Contract and uses the Service as a Registered User. However, the Guest User may have access to some features of the Service provided by the Company to ensure the Guest User’s convenience before entering the Service Contract.
    3. If a Guest User makes a payment to use the Paid Services, the Company may request that they apply for the Service Contract immediately or some time after their purchase of the Paid Services. The Guest User who made a purchase without entering into the Service Contract cannot request to exercise the rights of the Registered User; the Company will not be held accountable for any disadvantages and/or legal liabilities arising from their use of the Service.
    4. In the event that a Guest User fails to comply with Article 9, paragraph 2 of these Terms results in losses on the part of the Company or a third party, the responsible Guest User may be held accountable for such losses.

    Article 10 (Suspension of Service)

    The Service provided by the Company to the Registered User includes:

    1. Features to facilitate the study of foreign languages using the Content and the Public Content
    2. Additional features to support or motivate users in language learning

    However, some or all of the features of the Service may be limited for Registered Users whose devices are equipped with operating systems incompatible with the Service (e.g. incompatible types or versions). In this regard, the Company specifies the minimum requirements for the Service’s operation on the Application Stores or other suitable channels.

    Article 11 (Changes to the Service)

    1. The Company may make changes to the Service in part or in its entirety due to operational and/or technical needs without compensation to the Registered User, unless otherwise specified in these Terms of Service.
    2. In the case that any predictable changes are made to the Service, the reason, date, and details of such changes will be announced within the Service seven days prior to the change. However, if it is deemed difficult for the Company to announce the reason or details of such changes seven days in advance, the disclosure may be made subsequently.

    Article 12 (Notices to the Registered User)

    1. Notices from the Company to individual Registered Users may be sent via the email addresses provided by the Registered Users themselves when subscribing to the Service, unless otherwise specified in these Terms of Service.
    2. The Company shall not be held liable for any disadvantages to the Registered User or the Guest User for the following:
       1. The Registered User fails to keep their Account information up to date, including the email address to which the Company can send notifications.
       2. he Guest User provides no means of communications for the Company as they use the Service without entering into the Service Contract.

    Article 13 (Suspension of Service)

    1. The Company may temporarily suspend provision of the Service for natural disasters or technical or business reasons such as maintenance, inspection, replacement, or breakdown of the related facilities of the Service, or the interruption of communications. If provision of the Service is suspended for an extended period of time, the Registered User will generally be notified in advance. However, in unavoidable circumstances, such notification may occur afterward.

    Article 14 (Request for Contract Termination by the Registered User)

    1. The Registered User may terminate the Service Contract within the Service at their discretion. However, termination of the Service Contract may be restricted if the Registered User is using the Paid Services at the time of their termination attempt.
    2. Upon termination, any information related to the Service, including the learning history saved in the Account of the Registered User, will be deleted. Therefore, the Registered User shall take appropriate measures pertaining to the aforementioned information before termination of the Service Contract, and the Company shall not be held liable for any losses caused to the Registered User resulting from the Registered User’s failure to take such measures.

    Article 15 (Termination of Contract, Restriction of Use, etc. by the Company)

    1. The Company may terminate the Service Contract with the Registered User or restrict their use of the Service without prior notice in the following cases:
       1. Using or attempting to use the Service without properly paying the purchasing fee for Paid Services, etc.
       2. If a Register User is deceased
       3. If a Registered User uses the Service by stealing the personal information or mobile device of another individual
       4. Putting the provision of the Service at risk or interfering with the provision of the Service, for example, by changing the Company's client program without permission, or by hacking the server
       5. Interfering with another Registered User’s use of the Service
       6. Damaging the reputation and/or credibility of the Company or interfering with its business by spreading false information or by other fraudulent methods+
       7. Impersonating the CEO or other executives, employees, etc. of the Company
       8. Engaging in spam-related activities on the Service
       9. If the Registered User commits an act that violates the Registered User’s obligations under these Terms of Service or the laws and regulations of the Republic of Korea and fails to correct their action within a reasonable period of time despite the Company's warning to do so

    Article 16 (Display of Advertisements)

    The Company may display advertisements of the Company or third parties affiliated with the Company within the Service, including but not limited to the website, email, and social media platforms. The Registered User who receives emails from the Company containing advertisements may request to unsubscribe.

    Article 17 (Registered User Content)

    1. Registered User Content shall not include any of the following:
       1. Defamatory or unfoundedly libelous statements about others (including the Company and the people appearing in the Content)
       2. Content that violates public order and morals, such as profanity, obscene/indecent content, violent content, etc.
       3. Content that infringes on the intellectual property rights of others (including the Company and the people appearing in the Content) – which includes their copyrights and rights as subjects of personal information – or any other rights of others
       4. Content containing personal information of the Registered User (except when the Registered User consents to the Company's collection and use of such personal information)
       5. Content that causes fear or anxiety without grounds
       6. Content that is contrary to good customs and social order
    2. If a Registered User violates Article 17.1 or has been reported to be in violation more than a certain number of reports, the following measures may be taken against the Registered User, and the Company shall not be liable for any resulting disadvantages.
       1. The Company may temporarily remove Registered User Content automatically or manually. However, if the Registered User who created such content is able to demonstrate that their content does not violate Article 17.1, the Company may lift the temporary removal measure upon valid justification provided by the Registered User.
       2. The Company may restrict the use of the Service by the Registered User, regardless of their purchase status of Paid Services.
    3. The Company may use Registered User Content for the promotion and improvement of the Service, and may engage in actions such as editing, modifying, or reproducing Registered User Content within the scope of these purposes.

    Article 18 (Indemnification)

    1. Intellectual property rights and other rights for anything produced and provided by the Company, including but not limited to trademarks, logos, the Service, and advertisements of the Company, shall belong to the Company.
    2. The Registered User shall not use or cause a third party to use the information obtained while using the Service for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods without acquiring prior consent from the Company.

    Article 19 (Indemnification)

    1. If the Service cannot be provided due to natural disasters or equivalent force majeure, the Company shall be exempted from the responsibility of providing the Service.
    2. The Content and the Public Content may not be available in some countries due to restrictions imposed by the copyright owner or the environments of the Registered User.
    3. The Company shall not provide any guarantee regarding the legality, accuracy, integrity, or reliability of the Content, Public Content, and Registered User Content.
    4. The Company shall not provide any guarantee regarding products or services of third parties, including but not limited to those purchased or obtained through advertisements and other information/offers within the Service.

    Article 20 (Termination of Service)

    1. The Company may terminate the Service for operational reasons and shall notify the Registered User in the manner set forth in Article 3.3 three months prior to the date it intends to terminate the Service.
    2. From the date of notification of termination of the Service to the date of termination, the use of some parts of the Service may be restricted.

    Article 21 (Payment)

    In principle, the purchasing fee for the Paid Services shall be paid in accordance with the methods and means set by the Company. Restrictions on the payment method and the purchasing limits may be applied differently for each payment method in accordance with the policies of the Company, the payment providers (the Application Store, mobile carriers, stores in online marketplaces, etc.), the government, etc.

    Article 22 (Cancellation of Subscription and Refund of Purchasing Fee)

    1. The terms and conditions for canceling a subscription and refunding the purchasing fee for the Paid Services purchased via In-app Purchase or other payment methods of Google Play are as follows:
       1. The terms and conditions for canceling a subscription are as follows:
          1. Subscription for the Paid Services may be canceled within seven days from the purchase date only when they are unused.
          2. Subscription cancellation may be allowed if required by the laws and regulations of the Republic of Korea.
          3. However, subscription cancellation may be restricted for some services that are restricted from subscription cancellation as set forth in the Act on the Consumer Protection in Electronic Commerce, etc. and other relevant laws and regulations.
       2. If a Registered User's In-App Purchase is billed as a mobile carrier's data usage fee, and the Registered User’s request for a refund is made after the carrier's billing of said fee to the Registered User, the refund may not be possible according to the policies of the mobile carrier or Application Store.
          1. In particular, in the case of an In-App Purchase made by mobile phone payment through Google Play, partial refunds are not possible due to the policies of Google Play.
       3. If a Registered User requests a refund after seven days from the date of purchase, the Company may refund a partial amount according to the following regulations:
          1. In the case of a refund, applicable financial transaction fees and application store commission costs may be deducted.
          2. In the case of partial refunds for Paid Services that included additional benefits (such as 12-month one-/two-/four-person premium memberships, event and special offer memberships, etc.), the benefits (such as discounts, learning materials, gifts, etc.) shall be revoked and the refund amount shall be calculated based on the pricing of monthly one-person premium memberships.
          3. Refunds for Paid Services shall be processed by deducting the total usage amount (calculated as the number of days elapsed from the date of purchase to the date of the refund request multiplied by the daily usage amount based on the pricing of monthly one-person premium memberships) and a penalty fee (10 percent of the difference between the total payment amount and the total usage amount) from the total payment amount.
          4. In the case of a refund for Paid Services purchased in a foreign currency other than Korean Won, the refund amount shall be calculated based on the exchange rate as of the date of the refund request, not the date of purchase of the Paid Services.
          5. Credit card payments or mobile payments may take some time to be processed depending on the terms and conditions for refunds established by the credit card company or mobile carrier.
          6. Paid Services other than monthly one-person premium memberships and 12-month one-/two-/four-person premium memberships may be subject to separate payment and refund policies. If the Company sells such Paid Services, it shall notify the Registered User of applicable payment and refund policies.
          7. All Paid Services that have expired as of the date of the refund request shall not be eligible for a refund.
    2. The terms and conditions for canceling a subscription and refunding the purchasing fee for the Paid Services purchased via In-app Purchase of Apple’s App Store are as follows:
       1. In the case of Apple’s App Store, the Company cannot verify the payment status and information of the Registered User, and the Company has no authority to process refunds.
       2. Therefore, the Registered User shall directly request a refund from Apple’s App Store, and the refund will be handled directly by Apple’s App Store in such cases.
    3. In the case of an overpayment caused by intentional or attributable reasons of the Company, the overpayment shall be refunded to the Registered User. However, in the case of an overpayment caused by intentional or attributable reasons of the Registered User, the Registered User shall bear the costs incurred by the Company in refunding the overpayment within a reasonable range.
    4. Refunds shall, in principle, be processed by the payment method that the Registered User uses to purchase the Paid Services. However, if verification of the identity of the device owner is difficult, for reasons such as the person being a minor, refunds shall instead be made to the account of the legal guardian or the account from which the subscription fee is automatically transferred.
    5. If a Registered User requests a refund, the Company shall confirm the purchase history and may request the submission of documents specified in the following subclauses for identity verification. The Registered User shall submit the requested documents to the Company via email or other means. If identity verification of the Registered User is difficult due to reasons such as the Registered User being a minor, the legal guardian may request a refund on their behalf, and in this case, documents proving guardianship shall also be submitted.
       1. A refund request form or refund-related customer support history (such as an email requesting a refund, etc.)
       2. A copy of the document verifying the identity of the person requesting the refund (the device owner).
       3. A copy of the bank account statement in the name of the person requesting the refund
       4. A copy of the payment receipt

    Article 23 (Governing Law and Consent to Jurisdiction)

    1. Legal disputes between the Company and the Registered User shall be governed by the laws of the Republic of Korea.
    2. The Seoul Central District Court shall be the court with jurisdiction for litigation regarding disputes between the Company and the Registered User.

  本利用規約の改定について、2024年5月31日までに同意または拒否の意思表示をしない場合、本利用規約の改定に同意したものとみなします。
• イーポップサービス開始のご案内2023.09.21

  皆さん、こんにちは！

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